Reference

How We Handle Your Privacy

4runner explains what we collect when you open an account, browse the lobby, or contact us, and how that data helps us verify requests, keep access secure, and…

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4runner How We Handle Your Privacy
CONTACT PATHS

Where To Send Privacy Requests

If you want to ask about the data linked to your account, use the contact route that fits your case.

Email Write from the email address linked to your account and say what you want…
Live Chat Use chat for quick privacy questions if you are already signed in.
In-Account Form Send structured requests through the form inside your account area when you need a…
DATA CONTROLS

How We Handle Your Data

We keep your account data minimal and use it only for setup, session control, support replies, fraud checks, and record keeping.

Collection Scope

We collect only the account details, device signals, browser data, and messages needed to run your account and answer requests. If you skip a field, we may not be able to complete the action you asked for.

Cookies

Cookies help us remember your login state, language choice, and session details so you do not have to enter them again on every visit. They also let us detect sudden changes in device use.

Security Logs

We keep sign-in logs, IP activity, and device-change records to spot unusual access and protect the account. Those logs are checked only for security, dispute handling, and error tracing.

Retention

We keep records only as long as needed for the purpose they were collected for, plus any period required by law. After that, we delete or anonymise them where possible.

Access And Change

Where local law permits, you can ask for a copy of your record, a correction to wrong details, or removal of data that is no longer needed. We may ask for a fresh identity check first.

Who To Contact

Use the contact paths on this page for any privacy question, and use the account email path when you need a direct written trail. We answer through the channel that best fits the request.

Privacy Questions You May Ask

These questions cover the points people usually ask first: what we collect, why we keep it, how to correct it, and how to reach us. The answers point you to the same controls described above, and where a request depends on local law, we handle it only where local law permits. If your case is specific, use the contact path that matches your account.

We collect account details, device signals, browser cookies, and messages you send us so we can run the account and answer requests. If a field is not needed, we leave it out of the form.

Yes, where local law permits. After we confirm your identity, we can share the records tied to your account or explain why a part cannot be shared under the same law.

Send the correct data through the contact path on this page. We will update the account record after checking the request, and we may ask for a fresh confirmation if the change affects access.

We use cookies for login state, session memory, and language choices. They also help us detect repeated sign-in failures and keep the page working the way you left it.

We keep records only for the time needed for account handling, disputes, fraud checks, and legal duties. When that period ends, we delete or anonymise what we no longer need.

Use the email path, live chat, or the in-account form listed here. Include enough account detail for us to find the right record, and we will reply through a secure channel.

Where local law permits, yes. We can remove records that are no longer needed, and we may keep some items if law or a dispute requires them to stay on file.

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